E.&O.E. (Errors and Omissions Excepted)
Delivery Timeframes:
- • For locations outside the Hadera–Gedera region, delivery may be delayed by up to 7 additional days.
- • For Kiryat Shmona and surrounding areas, delivery may be delayed by up to 10 additional days.
- • Deliveries beyond the Green Line will incur an additional shipping fee of ₪149 and may be delayed by up to 14 additional business days.
- • Deliveries to Eilat and Arava settlements will incur an additional shipping fee of ₪249 and may take up to 28 business days.
Stairs Delivery Fee:
For deliveries to buildings without an elevator, starting from the third floor and up, an additional ₪50 per floor will be charged, to be paid directly to the delivery personnel.
In-Store Pickup Orders:
After purchase, a customer service representative will contact you to coordinate pickup.
Important: Only the credit card holder who placed the order may present ID and collect the product from the store.
Gas Appliances:
By law, gas appliances must be installed by a certified technician. This service incurs an additional fee.
Electrical Appliances:
Some electrical appliances are legally required to be installed by a licensed electrician. This service also incurs an additional fee.
Manufacturer Warranty Conditions:
Some service providers require installation by an authorized technician and/or licensed electrician (at an additional cost) in order for the warranty to be valid.
Please check with the relevant service provider for details.
