האמת שקצת חששתי להזמין כורסה כזאת אונליין. דיברתי איתם לפני ההזמנה, וגם אחרי שהכורסה הגיעה כשהייתה לי שאלה על ההפעלה. ענו לי מהר וזה הרגיע אותי מאוד.
About KumizzRamlaSince 2020Pickup point + shipping warehouse
Buying electronics online? Here, there's also someone behind the product.
Kumizz is an Israeli online store for electronics, furniture and electric mobility, with a warehouse and pickup point in Ramla, organized warranty and human service by phone and WhatsApp.
Since 2020 we've been choosing products by one simple rule: that it should be clear who stands behind them, long after the moment of purchase.
- 2020The year we started
- 20:00Customer service on weekdays until
- Warehouse and pickup point in RamlaHerzl Blvd 90 · self-pickup by appointment
- Organized warrantyAccording to product type and warranty document
Who we are
Founded in 2020. We built a store that works differently.
Kumizz was founded in 2020, during the COVID period. When we started looking for electronics online, the hard part wasn't choosing a model — it was knowing who to buy from. Too many "deals", too many unfamiliar brands, and zero answers about warranty, spare parts and after-sale service.
We built a store that works differently: we don't rush new products into the catalog. Before a product is added, we check the importer, the availability of spare parts in Israel and whether someone can actually help if something doesn't work as it should.
Customers who buy electric bikes, TV and massage recliners, televisions and home appliances from us know exactly who they're talking to, long after the order has been delivered.
Selection process
How we filter products before they enter the catalog.
If one of the steps doesn't meet our standard, the product doesn't make it in. That's why you'll find fewer items here than at our competitors — and that's on purpose.
- 01 / 04
Importer check
Before a brand enters the catalog, we verify who's responsible for service and warranty locally: where you turn if there's a problem and who handles it over time.
- 02 / 04
Spare parts availability
Batteries, motors, remotes, chargers, sensors. We check that the product can be maintained and repaired locally over time. If there's no one to service it, we don't carry it.
- 03 / 04
Spec review and fit for Israeli conditions
We review the spec sheet, customer feedback, importer data and the product's fit for use in Israel — instead of relying only on the manufacturer's catalog line.
- 04 / 04
Customer feedback
We read reviews, WhatsApp messages and inquiries through the site. When a product receives recurring negative feedback, we remove it from the catalog — even if it sells well.
Clear differentiation
What you won't find here.
Four kinds of products that don't enter our catalog, even if they're very popular on the market.
- 01Brands without local service
If there's no one to provide local service and warranty for the product, we don't add it to the catalog — even at an attractive price. Electronics live long after the purchase, and it needs to be clear who to turn to later if service or parts are needed.
- 02Products without spare parts availability
If the product can't be maintained or repaired locally, we don't offer it. You shouldn't be left with a product whose "parts can't be sourced" later on.
- 03Goods without clear warranty documentation
We work only with products that arrive with an invoice and a warranty document you can read and point to. No "trust me" deals and no verbal agreements.
- 04Inflated specs
No empty promises about range, motor power or screen size. We try to present clear, realistic specs and avoid exaggerated marketing claims about range, power or performance.
Want to make sure a product is right for you?
Message us on WhatsApp and we'll help you choose before you order.
Human service · a person answers
You have someone to talk to, also after the purchase.
An Israeli team that knows the products and the orders — not a bot, not an endless phone menu. We answer by phone, WhatsApp and email.
- Sunday–Thursday08:00-20:00
- Friday08:00-14:00
- SaturdayClosed
Service messages
From conversations with our customers.
Short excerpts from conversations and messages we've received from customers, shortened and with no identifying details. For the full public reviews, visit our Google Business page.
Kumizz · Ramla
Google Business · full reviews
אחרי כמה חודשים הייתה לי תקלה בסוללה. שלחתי וואטסאפ בבוקר, חזרו אליי באותו יום ועזרו לי לתאם טיפול מול היבואן. זה נתן תחושה שיש כתובת אמיתית מאחורי המוצר.
תיאמתי איסוף בוואטסאפ, הגעתי למחסן ברמלה והכל היה מוכן ומסודר. בלי הפתעות ובלי המתנה ארוכה. נחמד שיש בן אדם שעונה.
The quotes are not public Google reviews. They are real messages in shortened wording, and first names have been shortened or changed to protect privacy.
Herzl Blvd 90, Ramla.
Shipping warehouseSelf-pickup by appointmentPartial display of flagship products
The space serves mainly as a shipping warehouse and self-pickup point, with a partial display of flagship products — not the entire catalog. Display availability varies.
Important: We recommend coordinating by WhatsApp or phone before coming, to confirm that the product you're interested in is on display and that someone is there to meet you.
What's important to know about returns and warranty.
Returns: Returns are handled according to consumer protection law and the site policy. Full details are on the returns policy page.
Organized warranty: According to product type and the importer's or manufacturer's warranty document. We'll explain and accompany you if something doesn't work as it should.
Secure purchase
Site encrypted end-to-end with SSL
Secure payment
Secure credit card payment; we don't store payment details
Organized warranty
According to product type and the importer's or manufacturer's warranty document
Have a question before ordering? We're here.
Our customer service team answers by phone, WhatsApp and email on weekdays between 08:00–20:00.